Director of Operations
A client reported moving from $120K to a $188K opportunity.
Applying without interviews? Changing direction? Preparing for a bigger role? Choose your situation to find focused support for your next move—from expert feedback to professionally developed materials, interview practice or a managed search.
15+ years in career services · Certified Resume Writer · RiseSmart Professional Branding Authority · Hands-on corporate analytics experience

Starting fresh, stuck mid-search, or disappointed by help you already paid for? Choose your situation to see the support and deliverables. The questions are optional; no email gate required.
You do not have to squeeze your situation into a category. Tell us what is happening and what you would like help with so we can clarify the relevant support.
Ask about my situation →Perspective beyond the request. You may arrive wanting a stronger résumé. A professional assessment helps examine whether your positioning, direction or another issue deserves attention within the service you choose.
Your experience, considered alongside market evidence. We bring hiring experience, recruitment analytics and ongoing review of job-market developments to questions about your next move. Your goals deserve both personal understanding and a realistic view of what employers are seeking.
Honest guidance, with reasons behind it. We help you understand where your experience supports your goals, where gaps or trade-offs matter and what may require further preparation. Encouragement matters. So does telling you when a different approach deserves consideration.
You bring your story—even if it feels complicated. We bring careful listening and experienced judgment to help you make a more informed decision. The depth of assessment depends on the service you choose.
Start With a Professional Review →AI can help you write when you give it direction and context. But if you do not know which options to explore or what information is missing, a better answer may still miss a better path for you.
You do not have to know the right questions before asking for help. OSPP combines 15+ years in career services with HR, recruitment and corporate analytics experience to assess your situation, challenge assumptions and give you an honest view of your options.
Selected OSPP client-reported outcomes. These are individual examples, not typical results or independently verified survey averages.
Client experiences shared on LinkedIn and Thumbtack. Excerpts retain their original wording; individual outcomes vary.
“Sophia helped me to rewrite my resume and I saw an immediate increase in responses during my job search, I was in final stages with 3 companies simultaneously and accepted an offer 4 months after my resume update. She is responsive, patient, friendly and extremely knowledgeable in current recruiting software relative to resume…”
“I had the opportunity to work with Sophia after being referred to her by family, and the experience truly exceeded my expectations. After spending about seven years in the healthcare industry, I knew I was ready for a change but wanted to be strategic about my next step. From our very first conversation, Sophia took the time to…”
“Sophia is a great mentor and career coach. I had the pleasure of working with her through my school /career services program. Sophia is detailed oriented, has a cheerful personality, and at the same time grounded & strategic with the best course of action for each field, and she is so much more. I highly recommend her.”
“It is with great pleasure and enthusiasm that I write this letter of recommendation for Sophia [surname omitted]. Sophia is a top-level expert in Career Coaching, will drive you towards defining the right job-market priorities, supporting your development with the high value tips and tools to revamp and strengthen your resume, helping you…”
“Highest possible endorsement! Sophia will go above and beyond to help you reach your full potential and goals!!”
“Sophia did a fabulous job with helping me reimagine my resume layout and content, and she gave me some great tips. I would definitely recommend her!”
“If you're looking for someone that will be able to provide an immediate impact in your job search or career change, Sophia is the right person to work with. Her level of expertise truly shines through the quality of work that she puts out. The resume she crafted for me received praise from a recruiter with 30+ years of…”
“I had the pleasure of working with Sophia on a resume revamp and not only did she uplift my paperwork, Sophia also boosted my inner confidence. I’m very grateful to have experienced her expertise. Sophia has valuable insight and is very talented at what she does. I would recommend Sophia to anyone in need of a resume boost. I…”
“I highly recommend Sophia, with whom I have worked twice for my resume writing needs. From the start, Sophia showed a deep understanding of my career goals, accomplishments, and aspirations. She transformed my resume into a powerful document that effectively showcased my skills and experiences, utilizing attention to detail…”
“Sophia was very helpful in revamping my resume and cover letter. She went above and beyond to transform my sales oriented resume, to turning it into a more marketing focused resume. She did a great job of re-wording my job responsibilities and highlights. Not only that, the turn around time for my documents was extremely fast.…”
“I’ve had great experiences working with Sophia. Each time I've used her and she continues to be extremely helpful in the services provided to me. The last time I leveraged her services, I was hired within 2 months of being serviced. Throughout the process, Sophia kept constant communication and provided quick updates to my…”
“I had the pleasure of working with Sophia via Larnell Vickers Career Story program. One of my primary goals was updating my resume, LinkedIn profile and cover letter and Sophia was assigned to help me do this. She was thorough in our initial discussion gaining a better understanding of my background, career goals, identifying…”
“Working with Sophia has been an uniquely positive experience: her ability to capture key insights from multiple sources (resume, LinkedIn profile, conversation) and channel them into concrete, powerful and valuable content is remarkable. Sophia's competencies are clearly perceived in every collaboration opportunity we had…”
“I was fortunate enough to select topstackresume.com to handle my resume needs and was assigned Sophia [surname omitted] as my writer. I have been at the same company for close to 18 years and have not required a resume in that time frame. I wanted something very professional that would get me noticed and not looked over as my last resume…”
“Sophia did a great job updating and improving my resume for my current job hunt! She was great to work with.”
“Sophia’s resume-writing skills are smart and intentional. After a 30-minute phone call and some thoughtful questionning, Sophia was able to capture my work and career keenly and responsibly. I am very pleased with the product and welcome any other opportunity to work with Sophia.”
“Sophia exceedingly executed my resume and LinkedIn needs. At a time where I felt like I had exhausted all of my resources, I am so glad to have found and contacted OSPP. If you need a reliable resume, LinkedIn service, and even weekly job search assistance- don’t think twice, contact OSPP for a plethora of career services!”
“So happy I had the chance to work with Sophia! She had suggestions and tips that were easy to use and turnkey immediately.”
“I am so glad I took a chance, and reached out to Sophia. I first reached out for LinkedIn optimization, and during our introductory call Sophia offered great tips on how to improve my presence on LinkedIn and my chances of landing a great role. I was really impressed with the outcome of my profile, and decided to revamp my…”
“I first used OSPP services back in 2020. I must say, I have landed an interview to every job that I have applied with the wonderful work that was provided by Sophia. I am now transitioning out of teaching and feeling confident about my job search thanks to Sophia.”
“I worked with Sophia back in August 2022 and it was a great experience. After spending 10 years in education, I knew the transition out of the classroom would be tough. However, after working with Sophia, I was able to secure a job within a week. Working with her was a breeze as Sophia was patient, a good listener, and quick.…”
“I will tell you “only” facts, zero emotion. OSPP took my basic resume and my basic LinkedIn and transformed it into a powerhouse reality for my job hunt. In todays working world, you need to have an edge over the competition, even if you have the knowledge & the skills, you “must” know how to display it to get noticed. Sophia…”
“I had the pleasure of working with Sophia to update my resume, and I absolutely loved the work she did on it. My resume looked professional and detailed, and she was able to merge all my project management experience in a cohesive and streamlined way. I also hired her for interview coaching. She provided amazing feedback and…”
“Sophia was great and delivered in a timely fashion. Very personable and took the time to understand my career goals. If you're pivoting careers or just want to revamp your resume, I highly recommend using Sophia's company.”
“Sophia and company is a great team to work with. She listens to your expertise, ask and expectations. She is timely in production and output and the LinkedIn optimization is great. I have received quite a bit of great feedback simply on the look of my resume which led to the current position I just started today. Highly…”
“Sophia is professional and experience in her field. She pays attention to the details!”
“I was having trouble gaining traction with my resume. I think it’s because I wanted to shift into more strategic roles and I just wasn’t positioning my experience correctly. Sophia whipped my resume into shape and afterwards I received 11 requests to interview within 3 months. The only reason it took three months to land a role…”
“Sophia was super helpful throughout my entire job search! Before her, I had not heard back from any employers. With her help, I was able to find a job in no time and for that I am very grateful. She also checked in with me throughout the entire process just to see how I was doing and how things were going.”
“I cannot recommend Sophia enough for her resume-revamping abilities. She flawlessly synthesized my work experiences and skills and presented them in a way that told employers the value I could and would bring to their organizations. The confidence I have now as a result of my updated resume, cover letter, and LinkedIn profile…”
“Sophia is reliable and communicative. She did a fantastic job and I highly recommend her to anyone who needs a resume or online professional profile tune-up. Top shelf!”
“Sophia has been a tremendous help in reconstructing my resume. She has amazing insights and experience that allowed me to see a tremendous change in the amount of responses I received when applying. Her work is ATS friendly and from personal experience, I’d recommend Sophia for any resume, LinkedIn, and career growth consulting.”
“Sophia did a great job helping me to update my resume and Linkedin profile. It worked for me - less than in 2 years I have been promoted to Assistant Controller.”
“Ms. Ottey wrote my resume and right after I started receiving interviews and landed a job. Thank you Sophia [surname omitted].”
“Sophia was amazing to work with. She delivered on everything that I asked of her and in return I've secured so many potential leads with my updated resume. Thank you so much!”
“Amazing service and quick turnaround. The services were so personalized and customized for my field. Immediately started getting phone calls and emails!”
“Sophia's expertise , professionalism and service exceeded my expectations of revamping my resume and cover letter. I now have a resume that is clean and concise and the turn around time was fast. I highly recommend her services because the personalized feedback , I received from her helped me to narrow down my job search within…”
“Sophia's work was instrumental for me in finding a job. She was able to turn my resume and profile into a professional one. After using her service, I was able to secure more interviews than before. Thank you, Sophia! I recommend!”
“Sophia is quite simply one of the best Resume Writers in the business. She is patient, professional, and caring, everything you want in a Resume Writer. Sophia took the time to research my industry and understand the needs of employers. She then was able to articulate my experience in a way that was attractive to potential…”
“Sophia was great , she is really excellent at communicating. Her insight on people and what they are trying to accomplish are spot on .”
“I highly recommend Sophia. She is concise and pays close attention to the details that gravitate employers. You can't go wrong getting your resume done by her. I submitted my resume that was created by Sophia to just a handful of companies one nigbt and was bombarded with job offers the next morning which ultimately lead to my…”
“I had a really great experience getting my resume updated/refreshed. Very professional and communicative. The process was smooth and everything was completed in a timely fashion. Sophia even followed up with me a few weeks later. Would definitely recommend to anyone and I will definitely use OSPP again in the future.”
“Sophia was extremely personable and professional while assisting me with my new resume. My new resume absolutely shines! She was also very timely, even emailing me on Thanksgiving day, which is above and beyond as far as I'm concerned. I'd recommend Sophia's services to everyone, frankly.”
“Very professional and easy to work with. Open communication and feedback channels to make sure my resume and other documents were aligned to my professional aspirations.”
“Sophia’s service was extraordinary from start to finish. I wish I had used her services sooner. I recommend everyone to make this investment in themselves!”
“Working with Sophia and her team was a great experience. They were communicative and supportive along each step of the process and alway available to answer my questions. They cater each project to the needs of each client and curate a collection of high quality professional documents. I am happy I made the decision to work…”
“Amazing ! I was more than pleased to be helped by Sophia to produce an amazing resume and cover letter for the upcoming recruiting season. Sophia was diligent and very helpful in offering advice to help perfect my professional profiles as well. 10/10 well done !”
“I 100% recommend Sophia if you need help with your resume or cover letter. I am so pleased with my revamp resume. I feel so confident that my new resume will lead me to something better and bigger. Please visit her website! You won’t regret it and it’s worth it!”
“Sophia services were great! She made revision to my resume I would have never thought to make. The communication was smooth and the turn around time was excellent. If you need a boost to your resume, I will definitely recommend her services.”
“It was so easy working with Sophia! Her process was seamless and efficient, and her fresh perspective helped showcase my skills and experience in a really effective way. I would definitely work with her again in the future.”
“Sophia was great to work with!! She was super responsive and was able to provide guidance and help ahead of schedule! I am pleased with how my resume and cover letter came out and would recommend her to anyone looking to take their resume and cover letter to the next level!”
“Turnaround time was great, the staffer working on my resume got in touch with me right away and followed up with supplemental questions. All in all, very easy and solid service! I would highly recommend to anyone who doesn't want to fool around fixing their own resume. I started receiving interview calls about 2 weeks after I…”
“Timely, professional, knowledgeable. You cannot go wrong with Sophia for resume writing services. I hired Sophia for my son who is entering his junior year of college. The final resume product was superb, and her LinkedIn profile redo was phenomenal. Thanks Sophia for a fantastic experience.”
“Professional,attentive and timely are some of the words I’d use to describe working with Sophia! I had a great experience working with her and highly recommend her and her company. If you are looking to update your resume but not sure where to start, she will guide you in the right direction.”
“I ordered the Resume and Cover Letter re-write, to give my professional presence a much needed upgrade. My expectations were greatly exceeded, the documents were prepared better than I could have imagined. After two conversations with the OSPP staff, I sent my documents over and completed the questionnaire. It took the team…”
“I would like to thank you for the work you did in creating a cover letter and resume that I wanted. Excellent communication and a fast turnaround. You provided timely and helpful advice regarding my resume and I would especially like to commend Sophia for her attention to details and professionalism. I'm already seeing results…”
“These guys did an amazing job with my resume and cover letter! Way better than I expected. Highly recommend going to them if you need a revamp, overhaul, or a fix here or there on your resume and cover letter.”
“I am pleased with my final product. As a recent graduate, I was looking to give my resume a more professional facelift but was not sure how to go about doing so, Sophia helped me just that. I highly recommend her service. She was responsive, professional and helpful. I am beyond please with how my resume turned out, I am highly…”
“Sophia was very professional, knowledgeable, thorough, and accommodating to my needs in a timely manner. Her services far exceeded my expectations! I will most definitely recommend her services to friends and family. Thank you and your team for a wonderful job done!!”
“I am in awe and highly pleased with Sophia [surname omitted]'s work. Sophia's level of detail and subtle approach indeed shows her talent and effort to go above and beyond for your clients. I am genuinely impressed with her ability to transform my resume. She was always kind and understanding of my requirements during our phone…”
“Thank you so much! The experience has been professional and amazing! I feel transformed and seen! OSPP is a really exceptional service with lots of details and insight into today’s working world! With all of the constant changes, these services and tips are needed more than ever! Thanks for going above and beyond with details!”
“During my first encounter with Sophia, she took the time to understand what I was looking to accomplish with my resume. Throughout the resume writing process, Sophia took the time and care to do a thorough job in preparing my resume and setting my expectations. Her level of attention to details and wordsmith made my resume…”
“I highly recommend Sophia and her services. I had a resume that was 13 years old and no longer provided appropriate results. Sophia is talented, professional and courteous. I was updated throughout the process and set timelines were met. I’ve already recommended her resume writing and profile building services to some of my…”
“Sophia is a very nice person and she made resume look very professional . She had also revamped my LinkedIn account and I am truly impressed . She helped showed my skills and experience more better and I am now more confident in applying for my dream jobs. I would recommend her .”
“I had a great experience with Sophia who re wrote my resume for me. She took the time to get to know me and find out my objectives. It was very personal yet professional and I would absolutely use them again or recommend. The layout is great as well.”
“It was such a great pleasure working with Sophia. She was very easy to work with and quick on her respond. Sophia was able to help revamp my resume in a way that highlighted my skills & strengths and make it stand out. I am more than satisfied and highly recommend her.”
“I found Sophia on LinkedIn as I’ve been searching for someone to revamp my resume. The process was easy and I also received a discount. Sophia was patient and understanding, I had a few revision request. I would definitely recommend her services if your looking to update your resume. I’ve also asked Sophia to revamp my LinkedIn…”
“I highly recommend Sophia and her services. I was in need of a resume overhaul and wow did she come though. She is by far one of the most talented, professional and courteous people I have ever dealt with. She answered all of my questions in a timely manner, understood my concerns but in the end, knew how to handle my specific…”
“Sophia is an excellent writer and helped reorganize my resume and linked in page. She was very responsive and understood my industry very well.”
“Sophia is absolutely amazing at what she does. She was extremely easy to work with and she delivered a beautiful, polished, and highly focused resume to me in no time. Sophia was able to highlight my strongest qualities and skill set in a way that was not previously represented on my resume. I 100% recommend Sophia for your…”
“Sophia is a great communicator and works collaboratively to reach the goals of her clients. She combines her professional expertise in resume writing and combines it with up to date industry research and client feedback to create concise, relevant, and impactful resumes. I’m more than satisfied and highly recommend her resume…”
“I wanted to go into the New Year motivated to embark on a new start for myself and family. Sophia was a key part of that. Her work exceeded my expectations and I am certain that I am now armed with tools to help me shine. She's gone above and beyond to be available for my questions and her perspective has illuminated so much…”
“Sophia helped me so much! So professional. She took my resume to the next level. Thank you!”
“Sophia does high quality work. My resume was recently updated by her, and I'm very pleased with her efforts. I would use her services again if needed and would recommend her to anyone looking for dynamic resume or a resume upgrade.”
“Sophia wrote me a complete revamp and re-design of my resume, making it look professional and ready to present to a new level of job opportunities after I finished post-graduate education. She helped tune it to the jobs I'm interested in and highlight my strongest skillsets. Would highly recommend to friends and colleagues…”
“I hired Sophia to revise my resume and it surpassed my expectations. She is amazing and would highly recommend her to anyone!”
“Her work is amazing. I was on a slow-moving job hunt before I was recommended a resume revamp from Sophia. After working with her, I was receiving weekly callbacks and interviews. I almost couldn't keep up! I definitely recommend her services. She helped me build my confidence as I transitioned from graduate school to industry.…”
“Sophia helped me with my request recently. She is very professional, met my expectations in terms or timelines and work. Kept me updated about the changes and delivered the product on time. Good Job and Thankyou Sophia.”
“Sophia was exceptional to speak with. Extremely professional and fully knowledgeable in what I want and was looking for. She provided the cover letter that I wanted and needed in order to fully disclose in a professional matter my intent to job opportunities. Thabk you Sophia!”
“Sophia was an absolute pleasure to work with. She reformatted my resume to not only highlight my key achievements, but also to make it more visually appealing, which led to an significant increase in call-backs during my job search. I landed my dream gig not too long after Sophia spruced up my resume. I would absolutely…”
“I was going through some trouble with my resume, and I seeked Sophia's help. The best words I could use to describe Sophia are: Amazing, helpful, attentive and most important of all professional. Not only did she assist me with my resume, cover letter and Linkined in page, but she gave me great job search tips. Sophia is an…”
“Communication excellent, didn't have to ask any questions, the resume was done within 72 hours! Love it.. Also she is very professionalism and prompt.”
“5 stars all the way! Professional, courteous, punctual and skilled”
“Received my revised resume as scheduled on a Wednesday. Used it to apply for jobs on a Friday. Monday got called for an interview at a Big 4 accounting firm! Excellent service and I will recommend their resume writing service to anyone needing a resume refresh!”
“I wanted to update my resume and have it on hand if I ever needed it right away, in the future. The turnaround time was very good. The content was great, in addition to the design and structure of the content. It is/was the best investment, when your investing in yourself, and someone’s business at the same time.”
“Everything about working with Sophia and her team has been worthy of any platform’s top ratings. I received a quote in under 10 mins and was able to immediately get access to my profile questionnaire and upload my documents. It took the team less than 4 days to produce results and I received best-in-class product. I ordered a resume and cover letter re-write. I specified that I wanted them optimized for the algorithms all these recruiter software sorters. Sophia’s responsiveness and professionalism are matched to her work product. I would highly recommend this service!”
“OSPP was AMAZING to work with! They completed my resume in no time and I'm VERY impressed with how it looks and reads. I can't wait to start applying for jobs with it!”
“Working with Sophia was a pleasure. Although the first draft was not what I expected, Sophia took it upon herself to make the adjustments to make the finished product very professional. She listened carefully to my concerns, changed the product to fit my needs, and in the end, I had a very polished resume and cover letter. And most importantly, she was very timely in her responses which helped me to apply for a last-minute opportunity that came up.”
“Sophia responded within a few minutes to my inquiry on Thumbtack. She wrote a fantastic resume and cover letter which were ready in two days. I highly recommend her services.”
“I was thrilled with both finished product as well as the timely and professional way Sophia handled my request. As a women in the middle of a career change, I needed specific help translating previous work experience to be applicable to new job searches. I am very happy!”
“You cannot go wrong with OSPP. I have used a career writing service before, however it was nothing like this. OSPP is extremely patient, responsive, informative and thorough. They will not only position you in a better light to get more visibility, but will take the time to walk you through the changes and add perspective. It has been an pleasant experience working with OSPP on my resume , cover letter, and linkedin profile. I have new hope in the job search and I can thank OSPP for that.”
“Thank you Sophia for all your diligence and help putting together an excellent resume from the information I provided.”
“I cant wait to get responses back from employers. I enjoyed working with Sophia. Nice Job”
“Excellent quality and very responsive to messages.”
“Really great to work with, pleasant to talk to on the phone. Turn around time was very fast and she was really receptive to the minor changes I requested. Would 100% Recommend her to friends and would work with her again in the future!”
“After reaching out to get my resume, cover letter, and LinkedIn done I confirmed after our first interaction OSPP was a great choice. Really response and for the price compared to others I was satisfied. Immediately after the changes more and more jobs were reaching out for opportunities. I would highly recommend this service again.”
“Sophia was fantastic. She was very responsive, generous with her time and provided some valuable insights, including a couple of things my career coach from a large reputable firm missed. I highly recommend OS Professional Portfolios.”
“The team was very responsive and professional I was pleased with the overall experience.”
“Very happy with my new and improved resume!”
“All of the above , I can’t just choose one, OS was all of them!”
“I had an excellent experience with Sophia’s service. Sophia sent me draft after draft until my resume was exceptional! I was impressed by her comittment to making sure I got exactly what I was looking for.”
A client reported moving from $120K to a $188K opportunity.
A client reported landing a Data Analyst role in 24 days.
One client reported two offers and a $40K compensation increase.
Know your baseline: Interview response rate = interviews ÷ applications × 100. Example: 2 interviews from 40 applications = 5%. We use signals like these to help identify where to focus—not to promise a hiring outcome.
Individual outcomes vary. Hiring, compensation, and timelines are not guaranteed.
Your experience, goals and search results belong in the same conversation. We interpret the evidence relevant to your service, then identify practical priorities.
We connect your target roles, supported achievements, applications, responses and interview stages with your goals, preferences and constraints. A metric tells us what to ask next; it does not establish a cause or predict a hiring decision.
Expert judgment, clear scope. AI can help draft and explore ideas. OSPP adds professional interpretation, questions and prioritized recommendations. The written review covers résumé, LinkedIn and positioning; broader exploration belongs in strategy and coaching.
Enter your own recent activity to see an illustrative interpretation. This is educational, not a personalized assessment or hiring prediction.
Your result is a starting point for understanding where to focus.
Low response rates can feel personal, but a rate alone cannot identify the cause.
57.5% of surveyed job seekers cited ghosting or no response as a top challenge (iHire, 2026).
Formula: Interviews ÷ applications × 100
Example: 2 interviews ÷ 40 applications × 100 = 5%
Why it works: This shows how frequently applications turn into interviews. Review role fit, targeting and positioning before changing your résumé.
Survey source: iHire, 2026 State of Online Recruiting. Other tab figures are illustrative examples, not published averages.
Get My 3-Point Career ReviewYour result is a starting point for understanding where to focus.
Being seen does not always lead to recruiter outreach; the right audience matters more than raw impressions.
20 views from 80 search appearances is a 25% illustrative view-to-search ratio, not a platform benchmark.
Formula: Profile views ÷ search appearances × 100
Example: 20 views ÷ 80 appearances × 100 = 25%
Why it works: Compare discoverability with profile interest and relevant conversations. Then review your headline, keywords and target audience.
Your result is a starting point for understanding where to focus.
Candidates can feel qualified yet be overlooked when relevant evidence is unclear or the roles are mismatched.
12 of 20 roles aligned is 60% in this illustrative example—not a hiring probability.
Formula: Matching target roles ÷ roles reviewed × 100
Example: 12 matching roles ÷ 20 reviewed × 100 = 60%
Why it works: Measure target-role alignment, then strengthen relevant achievements, tools and results. A better match is more useful than a generic rewrite.
Your result is a starting point for understanding where to focus.
Reaching interviews without offers can be frustrating; feedback, role fit and competition also affect outcomes.
1 of 5 completed interviews became an offer (20%) in this illustrative example—not a typical offer rate.
Formula: Offers ÷ completed interviews × 100
Example: 1 offer ÷ 5 completed interviews × 100 = 20%
Why it works: Track stage progression to locate where momentum slows, then work on specific examples, communication and interview preparation.
No single metric proves why an employer did or didn't respond. OSPP's professional review and other service scopes are described on their product pages.
of surveyed job seekers identified employer ghosting or no response as a top challenge.
struggled to find jobs that meet their salary requirements.
reported using AI to write or customize a résumé or cover letter.
What the numbers tell us: 57.5% is about 3 in 5 surveyed job seekers. If you are getting silence, the next step is to examine your positioning and application strategy—not assume you lack qualifications.
Source: iHire, 2026 State of Online Recruiting. Survey findings describe job seekers generally, not OSPP customer outcomes.
Choose the support that matches the problem you want to solve.
Understand what deserves attention in your résumé, LinkedIn presence and target-role positioning, then leave with three expert findings and prioritized next steps.
Work through your options with a strategist so you can choose a more focused direction and understand your next steps.
Present your experience with a professionally developed résumé and LinkedIn positioning tailored to your career level and target roles.
Practice your responses, sharpen your achievement stories, and receive actionable feedback.
Delegate the agreed research, targeted applications and tracking so your search has structure and you recover time for interviews and other priorities.
1. Confirm your service. Share your first name, email and optional goal, then review the selected service and full price at checkout.
2. Complete onboarding. After purchase, provide the materials or scheduling information required for your service.
3. Receive your support. The written review arrives within 48 hours after complete onboarding. Other services follow their stated delivery or scheduling terms.

I'm Sophia, a Certified Resume Writer and Career Strategist with 15+ years in career services. My background spans HR, recruitment, career coaching, résumé writing and recruitment analytics, including reporting across the recruitment lifecycle. I combine careful listening with experience of hiring processes, ATS reporting and career positioning to help you make sense of your situation and identify practical priorities.
Combined with 15+ years in career services and hands-on corporate analytics experience, this preparation informs how Sophia connects your professional story with your next career goal.
Certified Resume Writer & Career Strategist · Data Analytics · Career Positioning
Explore ways to work together →Your career materials should reflect work you actually did. Bring the figures, scope, tools and examples you can support. If a result cannot be verified or quantified, use an accurate description rather than an invented number. The written review can identify gaps; it does not rewrite your documents.
Check the scope of your selected service before purchase. The review is a written assessment; live strategy, interview practice, rewrites and managed search are separate offers. Ongoing coaching, revisions or tracking are included only when the selected package explicitly says so. Ask about fit before buying if you are unsure.
No. The situation menu and its short questions are optional. You can review the scope here and the full price at checkout before paying. Detailed onboarding comes after purchase and depends on the service you choose.
We can examine the requirements of the roles you are considering and the evidence you bring. A strategy session is the place to discuss alternative directions, transferable strengths and gaps that may need attention. A résumé rewrite cannot create qualifications you do not have.
No. Employers control hiring decisions. Eligible Concierge clients may qualify for a conditional service extension under the published program terms.
Choose support that matches your next goal and take a practical step forward today.